Abstract: As Lagos continues to expand into a significant urban centre with high vehicular density, ensuring roadworthiness through practical vehicle inspections remains essential to enhancing road safety, promoting environmental sustainability, and improving traffic management. This study investigates the spatial distribution of vehicle inspection centres and motorists' perceptions of the effectiveness of vehicle inspection services within Lagos Metropolis, Nigeria. Specifically, it evaluates the operational efficiency and service delivery quality of the Lagos Computerised Vehicle Inspection Service (LACVIS). Primary data were collected through a structured questionnaire administered to 285 motorists, and the stated hypothesis that there is no significant satisfaction with the Lagos State Computerised Vehicle Inspection Services (LACVIS) among motorists was tested using bivariate regression analysis. Findings from the bivariate regression analysis revealed a statistically significant negative relationship between motorists' satisfaction and LACVIS's performance, indicating that improvements in LACVIS's performance were associated with a decline in motorists' satisfaction (β = –0.851, p < 0.05). The study recommends that LACVIS management prioritise staff welfare and continuous professional training to enhance service delivery. Additionally, a more equitable spatial distribution of inspection centres is advocated to improve accessibility and broaden service coverage.
Key words: Inspection, Lagos metropolis, Motorists, Service, Vehicle